State of Recruitment Report Malaysia (2023)
Published
State of Recruitment Report Malaysia (2023)
Hiring in 2023… How’s it going for you and your business?
With layoffs in the tech industry, rising inflation rates, increased cost of living pressures, recessionary fears, geopolitical instability and more — It’s clear that 2023 has certainly been a year of great uncertainty and volatility.
To help you better understand the hiring landscape in Singapore and Malaysia, we polled 515 business leaders in small and large businesses alike in June 2023.
A snapshot of our findings? Hiring costs are increasing — in large due to the rising cost of living, but also because of labour shortages and increased commissions from recruitment agencies or job boards hiking up their posting prices. SMEs are also struggling greatly in the competition against MNCs for good talent, and have difficulties accessing job boards due to their small budgets. All this is just the tip of the iceberg.
The findings from our report might surprise you or strongly resonate with you. But above all, we hope you gain valuable insights from this report that will help to shape your recruitment and retention strategy for the future.
In this report, we cover:
- Number of candidates vs. time to hire;
- The growing cost of hiring;
- New hire turnover and talent shortages;
- The struggle of SMEs against multinational corporations;
- What takes up the most time in the recruitment cycle; and
- Much more.
Key findings
The average amount of time taken by hiring leaders to fill a role in Singapore and Malaysia.
of hiring leaders agree that small businesses struggle to compete for talent with MNCs.
spent per week on hiring activities.
Increase in job advertising rates over the past year.
Average cost to advertise a role in Singapore.
Average cost to advertise a role in Malaysia.
What does the hiring landscape in Malaysia and Singapore look like at the moment?
In Malaysia, the recruitment market remains challenging. Despite an overall rise in hiring activity, employers are grappling with skills mismatch, Gen Zs entering the workforce with set expectations, changes in employer-employee dynamics and the strong Singapore dollar attracting talent across the border.
On the other hand, Singapore’s total employment rate has been growing for the 6th consecutive quarter, and despite the challenging business environment as anticipated, employers in Singapore continue to report optimistic hiring plans as they seek talent to fill niche or backlog positions.
But whilst we see positive hiring growth in both countries, what we really want to know is — have hiring costs increased in tandem with the higher cost of living? Are companies struggling to hire the right talent? And can SMEs hold their ground amidst stiff competition from bigger MNCs?
Find out more in our report — download it now.
What can hiring leaders and employers do to cut hiring costs but still get the talent they need?
We understand that the data from our report can be a lot to digest. Here are a few action points to help.
Invest in an applicant tracking system (ATS)
We can’t stress this enough — having an applicant tracking system is an absolute game changer for your business. If there’s anything we’ve gained from the pandemic, it’s that leveraging technology to improve business processes has never been so important.
An integrated ATS enables you to advertise, hire and onboard staff seamlessly, all from one place. You can post job ads to multiple job sites with a single submission, integrate with popular job boards, track candidates through the pipeline, build a shortlist, and so on. The benefits are out there for you to enjoy — you simply need to take the first step.
Improve your onboarding process to reduce new hire turnover
They are all interconnected — a bad onboarding experience contributes to higher new hire turnover rates, which in turn raises hiring costs because you have to restart the hiring process from scratch again. Nip the problem in the bud so it doesn’t come back to haunt you!
In a competitive market, you need to snap talent up fast, and do it efficiently. Onboard them digitally — send them contracts, assign company policies, and get them set up and feeling confident before day one. It doesn’t just stop there — once they’ve started, make sure you’ve got a well-structured induction program that helps them ease into their role.
Focus on employee retention
If your employees don’t quit, there wouldn’t be a need to hire — unless you’re expanding business operations of course. Ask for feedback regularly, listen to what your employees want, and create a company culture that brings out the best in your employees.
Our Talent Insights Report for Singapore and Malaysia previously revealed that apart from a salary increase, employees are looking for a better reward and recognition programme, flexible working options, better learning opportunities, strong career development pathways, and extra leave days that could be used for birthday celebrations, mental health needs, or volunteering.
Hire globally if you can’t hire locally
If hiring locally ever gets too overwhelming for your business and you just can’t seem to find the talent you need, why not expand your horizons? In today’s flexible working world, the recruitment opportunities are borderless.
Employment Hero’s Global Team’s service can help you employ the best talent for your team, based anywhere in the world. Get employment contracts created in compliance with local employment laws, without the need for any recruiters, overseas entities, or compliance risks.


Rapid recruitment. Swift onboarding. Only with Swag.
Methodology and sample profile
We carried out quantitative research with 515 business leaders in Singapore and Malaysia. The length of the survey was 3 minutes on average. Respondents were from different organisation sizes and industries. The survey was conducted with the Glow survey platform, using the Dynata B2B panel from 9th to 12th June 2023.
Related Resources
-
10 point HR and payroll compliance checklist
Get peace of mind with our 10 point HR and payroll compliance checklist.
-
Business Owner’s Guide to Applying for the HRD Corp Grant
Find out if you are eligible for the HRD Corp Grant and how to apply for it here.
Read more: Business Owner’s Guide to Applying for the HRD Corp Grant
-
From Hi to Hired: Hire Faster, Hire Smarter.
This session will equip you with techniques to streamline hiring, enhance candidate experience.