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Trust and Security

From login to lockout and beyond

ISO 27001 Certification

Trust is a core value of Employment Hero, so we take protecting your data really seriously. We use the same level of encryption standards and industry leading technology that banks use to manage the security and integrity of your HR data. We have also achieved ISO 27001 compliance.

Click here to view our ISO 27001 certificate

Secure and highly reliable infrastructure.

Our infrastructure underpins our robust web environment

Employment Hero runs on Amazon Web Services technology which is backed by AWS’s 99.99% uptime service level agreements, so you can be sure you’ll always be able to access your data, whenever you need it.

Amazon’s data centre operations have been accredited under:

  •  ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  •  PCI Level 1
  • Federal Information Security Management Act – Moderate
  • Sarbanes-Oxley (SOX)

Multiple firewalls.

We have layers of multiple fire walls to control access

We use firewalls to restrict access and protect your data from unauthorised access. While denial-of-service attack mitigation techniques also prevent unauthorised down-time.

Our servers are only available to senior Employment Hero engineers, and we log and track all system access for auditing purposes.

And with a continuously patched OS, you can be certain that the latest security patches are applied.

High availability.

Our server has high availability for optimal performance and minimal downtime.

Employment Hero is configured to handle different loads and different failures with minimal or no downtime. In the event of an outage, disaster recovery and business continuity processes kick in automatically restoring the application and database.

Our disaster recovery and business continuity processes are regularly reviewed, tested and maintained.

Backups and recoverability.

We operate under industry standard best practices fore safe backups and ease of recoverability.

Your data is stored on our protected data servers, rather than your own computer. So if your PC, laptop or tablet gets stolen, you don’t need to panic about your HR data.

Our servers are located within enterprise-grade hosting facilities. SSL encryption is required when connecting to them to ensure a high level of security and privacy.

We also perform nightly backups of your data as well as pre-upgrade backups and store these copies on two different server locations for extra peace of mind.

Access everywhere.

Multiple supported web browsers for ease of access

You can access Employment Hero using the latest versions of the following web browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Internet Explorer: 11

Web browser configuration must be set to enable Javascript and Cookies.

Our Promise.

Employment Hero recognises that employee data includes highly personal and easily identifiable information.

Employment Hero will NEVER sell your data to third parties. Employment Hero will occasionally send updates on offers available to users in our Hero Shop, which exists within the Employment Hero platform as part of our employee benefits offering. Suppliers to Hero Shop do not have access to any user data.

Trustworthy. Always.

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