Assisted Implementation – Superseded Jan 29 2020

Assisted Implementation Terms and Conditions

Assisted Implementation has a $500 upfront cost, which is refundable as HeroDollars if you go live within 30 days of signing this agreement.

HeroDollars can be spent in our Hero Shop eg. vouchers for Coles, Woolworths, Event Cinemas, JB HiFi, etc.

What the service includes:

  • 30 Minute kick off call booked with Customer Success for a warm introduction – recap of your business requirements
  • Log in together to Employment Hero to confirm access & introduce to platform
  • Training on Template Management tool for built in Contracts & Policies
  • Schedule weekly 30 minute calls and confirm tasks to be completed each week (Up to 4 of these weekly meetings only)

Weekly calls will be the perfect opportunity to clarify any questions you have come across whilst setting up. Your Customer Success Manager will check over what’s been completed and guide you through next steps to setup, introducing you to new modules teaching you how to set these up & how they will work in practice.

To learn more about Hero Dollars, please see here. Standard Employment Hero terms and conditions apply.

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