Face Mask Policy For Staff in COVID-19 (QLD).

Face masks are now mandatory for a range of staff in the City of Brisbane, City of Ipswich, Logan City, Moreton Bay Region and Redland City.

Given the public health orders issued by the QLD Government, we have developed a policy for your staff to follow when attending the workplace. This is policy has been created to keep your team safe. Please check updated information on the QLD Government website to check if your employees are required to wear a face mask. 

This policy will cover:

✅   The QLD locations where staff should wear a face mask
✅   What is considered a suitable face mask?
✅   How to effectively remove and dispose of your face mask
✅   Lawful reasons for not wearing a face mask

Download the Face Mask Policy For Staff in COVID-19 (QLD) now.

Face Mask Policy For Staff in COVID-19 (QLD)

To download the Face Mask Policy For Staff in COVID-19 (QLD), we just need a few quick details.

Should I wear a mask if I am in QLD?

The QLD Government has made face masks mandatory in certain indoor settings. These settings include:

  • shopping centres and supermarkets
  • hospitals
  • aged care facilities
  • gyms
  • workplaces where people cannot socially distance and where it is safe to wear a mask
  • places of worship
  • libraries
  • public transport, taxis and ride share vehicles
  • airport terminals and during flights
  • staff in restaurants, cafes, pubs and clubs who interact with the public must wear masks but not patrons


Best practice for wearing a mask .

  • The face mask must cover both your mouth and nose
  • You must wear your face mask, even if you are more than 1.5m away from others
  • If you are travelling to and from work on public transport, you must wear your face mask
  • You must keep your face covering on, even if you are talking on the phone or with others face to face, maintaining 1.5m distance
  • If you require a short break from wearing your mask, you must follow the below advice on removing it. 
    • Wash your hands for at least 20 seconds with soap and water or use alcohol-based hand sanitiser containing at least 60% alcohol.
    • Don’t touch the front of the face mask or your face.
    • Carefully remove your face covering by grasping the ear loops or untying the ties. For face masks with a pair of ties, unfasten the bottom one first, then the top one.
    • Fold the mask and put it directly into the laundry or into a disposable or washable bag for laundering. Single-use surgical masks should be disposed of responsibly in the rubbish bin.
    • Clean your hands again by washing them or using alcohol-based hand sanitiser.

When can you remove your mask?

You may remove your mask when you are:

  • eating or drinking
  • communicating with another person who is deaf or hard of hearing
  • at work and the nature of your work 
    • makes wearing a face mask a risk to your or another person’s health and safety
    • means clear enunciation or visibility of your mouth is essential
  • asked to remove your mask for identity purposes.

You may also remove your mask:

  • because of an emergency

Do I need to wear a face mask when I go outside?

QLD Government states that you are not required to wear a face mask when outdoors, however, you must be at a safe distance from other people. Examples of this include walking a dog, in a private vehicle or when doing strenuous exercise.


Who is exempt from wearing a face mask?

The public health order includes a number of excuses for not wearing or removing a mask under certain circumstances. 

You are not required to wear a mask if you:

  • are a child aged 12 or under
  • have a physical or mental health illness or condition, or disability, that makes wearing a mask unsuitable (for example, a skin condition, an intellectual disability, autism or trauma).

Want more?

Visit our COVID-19 Resource Hub. In here, you’ll have access to templates, policies, guides, webinars and so much more.

Visit the Employment Hero COVID-19 Resource Hub here. 


Face Mask Policy For Staff in COVID-19 (QLD)
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