{"id":31098,"date":"2023-08-31T15:28:32","date_gmt":"2023-08-31T05:28:32","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/blog\/payroll-client-onboarding-implement-new-payroll-software\/"},"modified":"2023-08-31T15:28:32","modified_gmt":"2023-08-31T05:28:32","slug":"payroll-client-onboarding-implement-new-payroll-software","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/nz\/blog\/payroll-client-onboarding-implement-new-payroll-software\/","title":{"rendered":"Payroll client onboarding: How to implement a new payroll software"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" 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class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2);padding-bottom:var(--wp--preset--spacing--2)\">\n<div class=\"wp-block-button is-style-ghost is-style-ghost--1\"><a class=\"wp-block-button__link has-btn-black-background-color has-background wp-element-button has-icon__eye\"><span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_5893_17419)\"> <path d=\"M19.8727 9.55732C19.7127 9.30315 15.8927 3.33398 10.0002 3.33398C4.10771 3.33398 0.287713 9.30315 0.127713 9.55732C0.0442677 9.69013 0 9.8438 0 10.0007C0 10.1575 0.0442677 10.3112 0.127713 10.444C0.287713 10.6982 4.10771 16.6673 10.0002 16.6673C15.8927 16.6673 19.7127 10.6982 19.8727 10.444C19.9562 10.3112 20.0004 10.1575 20.0004 10.0007C20.0004 9.8438 19.9562 9.69013 19.8727 9.55732ZM10.0002 15.0007C5.88605 15.0007 2.80271 11.299 1.84855 10.0007C3.12342 8.22835 4.79779 6.78123 6.73605 5.77648C6.15544 6.50283 5.83739 7.40411 5.83355 8.33398C5.83355 9.43905 6.27253 10.4989 7.05394 11.2803C7.83534 12.0617 8.89514 12.5007 10.0002 12.5007C11.1053 12.5007 12.1651 12.0617 12.9465 11.2803C13.7279 10.4989 14.1669 9.43905 14.1669 8.33398C14.1629 7.40674 13.8468 6.50785 13.2694 5.78232C15.2033 6.78886 16.8752 8.23337 18.1519 10.0007C17.201 11.3015 14.1277 15.0007 10.0002 15.0007Z\" fill=\"currentColor\"\/> <\/g> <defs> <clipPath id=\"clip0_5893_17419\"> <rect width=\"20\" height=\"20\" fill=\"white\"\/> <\/clipPath> <\/defs> <\/svg><\/span>Blog<\/a><\/div>\n<\/div>\n\n\n<ul style=\"display: flex; gap: var(--wp--preset--spacing--2); padding-left: 0; flex-wrap: wrap;\"><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/nz\/resources\/partnerships\" title=\"Partnerships\" style=\"font-weight: 500;\">Partnerships<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/nz\/resources\/payroll\" title=\"Payroll\" style=\"font-weight: 500;\">Payroll<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-group blog-template-social-desktop is-vertical is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\" 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8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">Payroll client onboarding: How to implement a new payroll software<\/h1><\/div>\n\n\n\n\n<p class=\"blog-template-sub-title\"\n   style=\"padding-top:var(--wp--preset--spacing--9);\n          padding-bottom:var(--wp--preset--spacing--9);\n          line-height:1.5\">\n    Considering a switch or a new payroll software? Learn how long the implementation process takes, what to do before and after, and how we can help you.\n<\/p>\n\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n\n\n\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-20903 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-120x120.jpg\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"Carissa Ng\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-120x120.jpg 120w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-300x300.jpg 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-150x150.jpg 150w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-768x768.jpg 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-240x240.jpg 240w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-54x54.jpg 54w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-108x108.jpg 108w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-685x683.jpg 685w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-390x390.jpg 390w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-200x200.jpg 200w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-400x400.jpg 400w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-216x216.jpg 216w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-432x432.jpg 432w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-112x112.jpg 112w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-224x224.jpg 224w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-142x142.jpg 142w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063-284x284.jpg 284w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/09\/1530256332063.jpg 800w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\">\n<h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">Carissa Ng<\/h6>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2023-08-31T15:28:32+00:00\">Aug 31, 2023<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n\n\n\n  \n  <p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">13 mins read<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\">\n    <img decoding=\"async\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/4\/2023\/08\/Partner-Network-blog-cover-images-7.png\"\n          alt=\"Image\"\n          style=\"object-fit:cover;width:864px;height:561px\"\/>\n<\/figure>\n\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-group sticky-side-panel is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-12 wp-block-group-is-layout-flex wp-container-2 is-position-sticky\">\n<p class=\"has-lg-font-size\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:0.1rem;padding-top:var(--wp--preset--spacing--4);padding-bottom:var(--wp--preset--spacing--4)\"><strong>Contents<\/strong><\/p>\n\n\n\n<div class=\"content-single-table-content\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n  In the ever-evolving landscape of payroll management, implementing a new payroll software has become commonplace \u2014 particularly as more and more software providers emerge with various features targeted at different needs.\n\nThere are multiple scenarios that might lead to considering a new software implementation:\n<ol>\n<li aria-level=\"1\">Your current software is inadequate and so you\u2019re considering a switch. It does not have features available that your clients need, doesn&#8217;t allow you to broaden your service scope for clients, is manual, time consuming, and so on.<\/li>\n<li aria-level=\"1\">You are using multiple payroll software to service clients, but find greater value in having everyone on one system and so you want to consolidate your software stack.<\/li>\n<li aria-level=\"1\">You\u2019ve recently acquired a new client and need to onboard them onto your payroll software.<\/li>\n<li aria-level=\"1\">Your clients are pushing for this payroll software to be implemented since they would like to use it or switch to it.<\/li>\n<\/ol>\nRegardless of whether you&#8217;re introducing new clients to your system, guiding existing clients through software shifts or consolidations, or considering a change for your practice, we\u2019re here to help.\n\nIn this blog, we\u2019ll be sharing valuable insights and providing you with a roadmap you can follow so you have an estimated timeline of what\u2019s involved when implementing new payroll software. Let\u2019s get started.\n<h2 id=\"challenges-you-might-face-when-onboarding-clients-to-new-payroll-software\">Challenges you might face when onboarding clients to new payroll software<\/h2>\nWhen onboarding clients to new payroll software, you might encounter several challenges that could impact the smooth transition and successful adoption of the software. Some of these challenges include\u2026\n<ul>\n<li aria-level=\"1\"><strong>Data migration and integration:<\/strong> Transferring existing employee data, historical payroll records, and financial information from old systems to the new software can be complex. Ensuring accuracy and integrity during data migration is crucial to avoid errors in payroll processing.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Training and familiarisation:<\/strong> Your employees as well as your clients and their employees need to become acquainted with the new software&#8217;s interface, features, and functionalities. This requires training sessions, tutorials, and support, which can be time-consuming and require resources.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Change resistance:<\/strong> Employees may resist switching to new software due to familiarity with the old system or fear of change. This resistance can lead to decreased productivity and increased frustration during the transition period.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Customisation and compliance:<\/strong> Adapting the new software to meet the specific needs of each client, including compliance with relevant tax regulations and labour laws can be challenging. The software might not have all the required features out-of-the-box, necessitating customisations or workarounds.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Integration with other systems:<\/strong> Payroll software often needs to <a href=\"https:\/\/employmenthero.com\/nz\/partner-network\/technology-integration\/\">integrate with other HR and accounting systems<\/a>. Ensuring seamless integration and data flow between different software solutions can be complex and requires a lot of technical expertise.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Data security and privacy:<\/strong> Payroll involves sensitive financial and personal information. Ensuring the security of this data within the new software is paramount, and clients may have concerns about data breaches or unauthorised access.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Downtime and transition period:<\/strong> Transitioning to new software might require a temporary downtime in payroll processing. You need to carefully plan this transition to minimise disruptions and ensure that all employees are paid accurately and on time.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Technical issues and support:<\/strong> Glitches, bugs, and technical issues can arise during the initial stages of implementation. Providing timely and effective technical support is crucial to address these issues and maintain client satisfaction.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Communication and expectation management:<\/strong> Open communication with clients about the timeline, potential challenges, and benefits of the new software is essential. This will help prevent any miscommunication or misalignment in client expectations and keep them informed throughout the process.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Cost and budgeting:<\/strong> Implementing new software involves costs for licensing, customisation, training, and ongoing support. You must ensure that the benefits of the new software justifies these expenses for clients.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Testing and quality assurance:<\/strong> Rigorous testing of the new software is necessary to identify and rectify any issues before the system goes live. Failing to identify and address problems during testing can lead to disruptions and errors once the software is in use.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><strong>Scalability:<\/strong> The chosen software should be able to handle the current and future needs of your clients. You need to consider whether the software can accommodate growth and increased payroll complexity.<\/li>\n<\/ul>\nBy anticipating these challenges and proactively addressing them, you can better navigate the onboarding process and ensure a successful transition to a new payroll software for your clients.\n<h2 id=\"how-long-does-client-onboarding-payroll-software-implementation-take\">How long does client onboarding\/ payroll software implementation take?<\/h2>\nThe duration of payroll software implementation can vary widely depending on several factors. This includes employee numbers, employee pay basis (salary versus timesheets), individual custom agreements, integrations, and the readiness of the business to undertake this transformative process.\n\nOverall, the entire payroll software implementation process can range from 30 days to more than 3 months. Smaller businesses with 1-100 employees (who are mostly salaried staff and timesheet employees who are paid a flat rate) may be able to complete their implementations within 30 days. For larger businesses with more than 400 employees and complex customisations needs as well as time and attendance integrations, you may be looking at an implementation timeline of more than 90 days.\n\nThere are various stages involved and it&#8217;s important to allocate sufficient time for each phase to thoroughly test the software and provide adequate training to ensure a smooth transition and minimise disruptions to payroll operations. Involving key stakeholders and maintaining effective communication throughout the implementation process will contribute to its success.\n<h2 id=\"what-are-the-steps-to-implementing-new-payroll-software\">What are the steps to implementing new payroll software?<\/h2>\nThere are 3 main phases within the entire implementation process: pre-implementation, the actual implementation process, and post-implementation.\n<h3 id=\"1-pre-implementation\">1. Pre-implementation<\/h3>\nBefore we jump into the implementation process, let\u2019s talk about the preparation phase. It involves 4 main stages \u2014 alignment, shortlisting, evaluations, and selection.\n\nThe alignment stage essentially gets the ball rolling and is the most critical starting point. If your firm wants to change the payroll software you are using to service your clients, you need to ensure that your teams and everyone on the executive level has an appetite for change and is keen to see this process through. Alternatively, if your client is the one kickstarting this process, their employees will need to be on board and informed in advance so they can make the necessary preparations for what\u2019s to come.\n\nOnce everyone is aligned that there is a need for a new payroll software, you move on to the shortlisting phase, which involves doing extensive research on the different options available in the market and gathering non-negotiable requirements your organisation needs. Select a handful of vendors that match your needs and budget.\n\nNext comes evaluations \u2014 Once you\u2019ve identified the vendors that look like a promising match, build a scorecard so you have a standardised review process. This makes it easier to keep track of the different functionalities each vendor has, and also helps you gain a clearer picture of the best match out of your top choices.\n\nLast but not least, selection. Once you\u2019ve decided on a certain platform, set expectations on your implementation must-haves (such as integrations), start negotiating contracts, and prepare the necessary documentation needed.\n<h3 id=\"2-implementation-process\">2. Implementation process<\/h3>\nThe implementation process is often led by the software vendor, and different software vendors will have different methods and stages of implementation. There will be a lot of configurations, testing, and reviewing involved. Most cloud-based technologies can be available immediately \u2014 the installation is quick.\n\nAfter it is installed, the software needs to be configured and customised accordingly to your business\u2019s needs. However, the time needed to configure and customise it can vary. Some organisations may require minimal customisation, while others might need more complicated adjustments.\n\nThe next step is data migration. Transferring existing employee data, payroll history, tax information, and other relevant data into the new system can take time, especially if the data needs to be cleaned and formatted. The more clients you have or the older your current software is, the longer it will take for all the data to be transferred smoothly.\n\nAfter data migration comes testing and quality assurance. Rigorous testing is essential to ensure that the software functions as intended, and that all payroll calculations are accurate.\n\nTraining your team to use the new software effectively is also crucial for a successful implementation. The training duration can vary, depending on the complexity of the software and the familiarity of your team with similar systems. The software provider will generally have resources such as articles and videos available as well to help facilitate your team\u2019s training.\n\nOnce you and your team have been trained up in the new software, it\u2019s time for parallel processing. Many businesses choose to run the new payroll system in parallel with the old one for at least one full payroll cycle to identify any discrepancies or issues. When the system is deemed ready, you can then switch over to using the new payroll software for live payroll processing. Your software provider might provide post-implementation support to address any unforeseen issues. This phase typically lasts a few weeks as the organisation gets accustomed to the new system.\n<h3 id=\"3-post-implementation\">3. Post-implementation<\/h3>\nOnce the new payroll software has gone live, Your software provider might provide post-implementation support to address any unforeseen issues. This phase typically lasts a few weeks as your organisation gets accustomed to the new system.\n\nApart from that, it\u2019s also crucial to keep on top of new software features post-implementation. This can be done through a variety of methods, such as subscribing to partner newsletters so you\u2019re across all updates on the software, engaging in regular training sessions that they provide, and having regular check-ins with your account manager.\n\nOverall, the entire payroll software implementation process can take anywhere from a month to a few months, depending on the factors mentioned above. It&#8217;s important to allocate sufficient time for each phase, thoroughly test the software, and provide adequate training to ensure a smooth transition and minimise disruptions to payroll operations.\n<h2 id=\"what-does-employment-heros-implementation-process-look-like\">What does Employment Hero\u2019s implementation process look like?<\/h2>\nWe offer different implementation options in order to best suit your needs. There are guided implementation options to varying degrees, depending on your payroll knowledge and whether you are comfortable with self-learning or not, as well as the complexity of your clients\u2019 payroll scenarios.\n\nThe implementation project structure comprises of: kick-off, business setup, employee data, parallel pay run, chart of accounts, client training, user acceptance testing, final steps, and go-live \u2014 in this sequence. You can get set up within a matter of days, get 24\/7 access to on-demand webinars, live group Q&amp;A sessions, 1:1 kick off calls, training sessions via Zoom, and onboarding support via email.\n\nThe kick-off communication will usually be either an email or a meeting, and cover important items such as introducing the team members working on the project, the methods of communication, the project timeline (go-live date, key milestones), the structure of the project, what work is required from you during the implementation, and what support resources are available to you during the implementation. We also answer any questions you have at this stage.\n\nAdditionally, we have other services available such as rule building, extra training and more. Our implementations team is highly experienced, patient and dedicated in ensuring your end-to-end implementations process is a success \u2014 so rest assured that you\u2019ll be well-supported at every step of the journey.\n\n<a href=\"https:\/\/employmenthero.com\/nz\/partner-network\/\">Partner with Employment Hero<\/a> today, and get all the tools and resources you need to help your business and your clients save time, scale and succeed. It\u2019s a win-win situation.\n<h2 id=\"how-can-employment-hero-payroll-help-you\">How can Employment Hero Payroll help you?<\/h2>\nHere are some of the key benefits we\u2019d like to call out:\n<h3 id=\"cost-effective-and-time-saving\">Cost effective and time-saving<\/h3>\nWith Employment Hero Payroll, the onus isn\u2019t on you to look after product innovation, development, automated integrations, features testing, and legislative updates. You simply enjoy all these benefits with affordable, tiered partner pricing. In terms of <a href=\"https:\/\/employmenthero.com\/nz\/resources\/measuring-roi-of-employment-hero\/\">ROI<\/a>, with subscription-based monthly pricing and no capital outlay, time to value is immediate.\n\nPlus, our platform enables you and your clients to streamline payroll processes, which means hours of manual administrative work saved. Timesheets, leave, expense claims and more are immediately available in the portal for processing. No more chasing needed!\n<h3 id=\"manage-multiple-clients-effortlessly\">Manage multiple clients effortlessly<\/h3>\nIf your firm\u2019s offering services to multiple clients, the amount of manual work per month can be a massive headache, especially if there isn\u2019t any software automation involved. Not to mention higher possibilities of human error. Utilising Employment Hero however, removes all those challenges by allowing you to <a href=\"https:\/\/employmenthero.com\/nz\/blog\/managing-multiple-clients-and-brands-for-your-accounting-firm\/\">manage multiple client accounts effortlessly<\/a> via a single partner dashboard.\n\nEmployment Hero Payroll\u2019s partner dashboard is your gateway to easy client management, because it is full of effective tools that give you full visibility of your clients engagement with the platform. From this central hub, you can search for users across your database, review data transmitted to the relevant government authorities based on your region, access an audit trail of all in-platform occurrences and view all system-generated emails.\n\nYou can also take a sneak peek at which platform features your clients are engaging with, helping you provide the best support possible. Having this visibility enables you to advise your clients on any kind of settings access or troubleshooting, saving everyone time and solidifying your firm as the authority on all things payroll.\n\nWhat\u2019s more, you also get to control and maintain it <a href=\"https:\/\/employmenthero.com\/nz\/blog\/what-is-white-labelling-and-why-is-it-valuable\/\">at a branded payroll level<\/a>. This means that our flexible interface allows you to apply your firm\u2019s own branding to the payroll platform. When your clients log into the system, they will be greeted by your firm\u2019s brand, keeping it front of mind as they use the service.\n\nFrom the partner dashboard, you can upload your logo, favicon, change colours and update some background images. Whenever you update your firm\u2019s brand assets, you can easily update your Employment Hero Payroll account too. It\u2019s that easy.\n<h3 id=\"completely-automate-pay-runs\">Completely automate pay runs<\/h3>\nEmployment Hero&#8217;s industry-first payroll automation technology gives you the option to completely automate payroll processing, from start to finish. You determine what components of the pay run to automate, thereby maintaining overall control.\n\nYou can select which payroll tasks you want to be selected for automation: such as downloading and applying tax codes, processing any standing data and timesheets, sending out payslips, reports, payments and more to the governing tax authority.\n\nYou and your clients also get to set up the payroll automation frequency and run payroll that works best \u2014 with the freedom to change it anytime if needed. Configured warnings can be set up to stop an automation if something needs to be addressed prior to the pay run being finalised, and who to notify about it, so the accuracy of employee payroll is maintained.\n<h3 id=\"employee-self-service-functionality\">Employee self-service functionality<\/h3>\nTake employee self-service to a whole new level by allowing them to easily access your platform anywhere and anytime, either via desktop or Employment Hero\u2019s handy mobile app, Swag.\n\nBoth your employees and your client\u2019s employees can now manage everything straight from their mobile with ease, plus it\u2019s free to download on both iOS and Android. They can update their personal information, submit leave requests, expense reimbursements, create and amend timesheets, download payslips, refer to contracts and policies whenever they want to, and more.\n\nHaving mobile access also allows your clients to have full transparency over all their employee data, by providing them an easily accessible and secure platform to review payslips, reports, timesheets and other documents while on the go.\n<h3 id=\"resources-to-help-grow-your-business\">Resources to help grow your business<\/h3>\nWe all know how hard it can be to grow your business in today\u2019s competitive environment, which is why we\u2019re here to help. Using Employment Hero Payroll also provides you with access to helpful tips on how to <a href=\"https:\/\/employmenthero.com\/nz\/blog\/top-tips-for-growing-your-payroll-outsourcing-practice\/\">grow your practice<\/a>. From learning <a href=\"https:\/\/employmenthero.com\/nz\/resources\/maximise-profits-and-market-payroll\/\">how to maximise profits<\/a> to <a href=\"https:\/\/employmenthero.com\/nz\/blog\/5-branding-tips-for-accounting-firms-and-outsource-payroll-providers\/\">boosting your brand<\/a> and <a href=\"https:\/\/employmenthero.com\/nz\/resources\/compliance-to-advisory\/\">transitioning to more value-added services<\/a> like advisory services, we\u2019ve got you covered.\n\n<strong>Check out our other resources:<\/strong>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/pricing-model-outsourced-payroll-service\/\">How to implement the right pricing for outsourced payroll services<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/why-do-todays-accountants-need-globally-agile-tech-stack\/\">Why do today\u2019s accountants need a globally agile tech stack?<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/compete-in-payroll-services-market\/\">How to compete in the growing payroll services market<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/forecasting-and-future-proofing-payroll-firm\/\">Forecasting and future-proofing for your outsourced payroll firm<\/a><\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/email-marketing-for-accounting-and-outsourced-payroll-provider-firms\/\">Email marketing for accountants and outsourced payroll providers<\/a><\/li>\n<\/ul>\n<h3 id=\"\"><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-56191 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-construction\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI in construction: what every employer needs to know\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know.webp 1728w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-300x176.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-1024x601.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-768x451.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-1536x901.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-864x508.webp 864w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/ai-in-construction-what-every-employer-needs-to-know-440x258.webp 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\">\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-construction\/\" target=\"_self\" >AI in construction: what every employer needs to know<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Contents The construction industry has always been about more than just steel and concrete; it\u2019s about the coordination of labour,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-construction\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: AI in construction: what every employer needs to know<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-construction\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-56187 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/tech-bridge-communication\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Your team&#8217;s growing. Is your communication keeping up?\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail.webp 1152w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/04\/Your-teams-growing.-Is-your-communication-keeping-up-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/tech-bridge-communication\/\" target=\"_self\" >Your team&#8217;s growing. Is your communication keeping up?<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">As teams grow, communication breaks down. Learn how the right technology can keep your growing team connected, recognised and heard. <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/tech-bridge-communication\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Your team&#8217;s growing. Is your communication keeping up?<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/tech-bridge-communication\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-56173 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-retail\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"508\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/03\/ai-in-retail-what-every-employer-needs-to-know.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI in retail: What every employer needs to know\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/03\/ai-in-retail-what-every-employer-needs-to-know.webp 864w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/03\/ai-in-retail-what-every-employer-needs-to-know-300x176.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/03\/ai-in-retail-what-every-employer-needs-to-know-768x452.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/03\/ai-in-retail-what-every-employer-needs-to-know-440x259.webp 440w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\">\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-retail\/\" target=\"_self\" >AI in retail: What every employer needs to know<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">AI in retail is transforming how employers hire, schedule and operate. Discover how retail businesses worldwide are using AI to&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-retail\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: AI in retail: What every employer needs to know<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-in-retail\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how long the implementation process takes, what to do before and after, and how we can help.<\/p>\n","protected":false},"author":0,"featured_media":41536,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"10 min read","display_reading_time":false,"download_content_type":"","download_file":"","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[150],"topic":[123,96],"industry":[61,38,54,57,53,28,50,39,66,40,41,62,44,43,42,64,56,45,46,51,63,47,48,52,49,70,73,58,65,69,68,75,67,74,55],"class_list":["post-31098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-partnerships","topic-payroll","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/31098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/comments?post=31098"}],"version-history":[{"count":0,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/31098\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media\/41536"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media?parent=31098"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/categories?post=31098"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/tags?post=31098"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/resource-type?post=31098"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/topic?post=31098"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/industry?post=31098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}