Employment Hero
The brand logo for Employment Hero an HR Software in Australia
  • Product
  • Benefits
  • Pricing
  • About us
  • Resources
  • Request a Demo Sign in

    Managed Implementation Centre.

    Managed HR Implementation.

    Your managed implementation journey.

     

    Your Managed HR Implementation is a hyper-personalised implementation with your own dedicated Project Manager. They will be by your side as you set up your account, teaching you the ins and outs of the platform and helping you build custom workflows for employee onboarding and offboarding, policies, certifications, management lines and more.

    Here is what your Managed HR Implementation will look like, and on this page you can access all the information you need throughout your implementation journey:

     

    Managed Implementation Journey

    Phase 1: Kickoff.

     During your kick-off, your Project Manager will walk you through our presentation and this landing page to allow you to become familiar with the project flow and what is needed from you at each stage. They will also cover off the various support resources you have at your disposal to utilise during and after the implementation of your platform.

    Phase 2: Client Learning.

    Throughout your implementation journey, you will have access to our knowledge-base articles – step-by-step guides (with screenshots!) to assist you in becoming familiar with navigating the platform and understanding the different functionalities. These can be accessed via the below link : Click here for the Help Centre. You can also access Guided In-Platform Help: HaRi (‘click me for help’ found on the right hand side when logged into EH), which can guide you through the platform with on screen instructions AND provide you with our knowledge base articles. Finally, don’t forget to use your Demo Account and have a play around and become familiar with the platform while we set your platform up for you.

    Workshops.

    Reccomended:

    Advanced:

    Phase 3:
    Data Gathering.

    Now it’s time to complete your document templates so that we can build your platform! Below is a list of all the templates ready for you to complete. Your Project Manager will walk you through which are applicable to your business, so you can download those relevant to you and send them over to implementations@employmenthero.com as soon as they’re ready.

    • Employee Data Template
    • Licenses & Certifications Template
    • Security Group Template
    • Onboarding Checklist Template
    • Custom Contracts Template
    • Teams Template
    • Policy Management Template
    • Induction Content Template
    • Logo Template
    • Company Values Template

    Phase 4:
    Configuration.

     Now you’ve sent the templates to us, your Project Manager and the team will now begin to build your platform with the information you have provided. Get excited!

    Phase 5:
    System Integration.

     If you are integrating with a payroll platform, your Project Manager will work with you to integrate your HR Platform with your payroll platform

    Phase 6:
    System Walk Through.

     Once your platform has been integrated, a conference call with your Project Manager and yourself (as well as anyone else in your organisation’s implementation project team) will take place. This call is designed to walk through the platform configuration, as well as the functionality of the platform. Please come prepared with any questions you have to this session so we can best support you ready to Go-Live.

    Phase 7:
    Pre-Launch Tasks.

    The pre-launch tasks to be completed by you, may vary based on your organisation. Please use this as a guide and speak with your Project Manager if you are unsure. E.g. If you’ve integrated with a payroll platform, you’re likely to already have your terminated employees in Employment Hero, which means you will not need to upload this data.

    Phase 8:
    Project Completion.

    Employee Engagement - Employment Hero

    Now you’re ready to go live with Employment Hero!! Here you can access our Employer Launch Kit, to help you get everything ready for your launch and to feel confident. 

    You may wish to invite some early adopters as a soft launch to the platform, prior to launching to the entire business. They can provide you with some feedback or any questions that the platform raised for them, giving you the opportunity to address this to help field questions when launching to the wider group

    You are ready to GO LIVE! We are so excited that you are now part of the Employment Hero family, and can’t wait for you to get full value from the platform. The support doesn’t stop here, if you need any more information or learning, please access the below: 

    More implementation resources:

    Knowledge Base – Click here to access the Help Centre

    Training – Click here Access Hero Academy 

    Support – Post-implementation email support will be provided directly via our Support Team. 

    Phone Support – Paid phone support is also available through our Support team.

    Integrations.

    Employment Hero integrates with most major accounting software and recruitment tools.

    Apply for JobKeeper with the help of Employment Hero and continue to claim with the help of our fully integrated STP solution. 

    A blue circle icon with white text that 'xero'. There is a small dot in the middle of the 'o'.
    The quickbook logo is a green circle icon with a white 'q' and 'b' in the centre of it. The background is transparent.
    A blue outline icon of a comment box used for Employment Hero FAQs

    FAQs.

    Choose a profile below to find answers to your questions.

    • For my organisationas an employer/admin
    • For meas an employee
    • For partnersas a Hero Network member
    Go to FAQs Go to FAQs Go to FAQs
    A blue outline icon of a bell used for Employment Hero Help Desk

    Help Desk.

    Explore our user guides and learn more about using Employment Hero.

    Find out more
    A blue outline icon of an envelope used for Employment Hero Contact Us page

    Contact Us.

    Got a question? We have the answers. Connect with our team.

    Contact Support Contact Sales

    Australian Based Company Supporting Australian Businesses.

    eh-symbol
    a group of people sitting in a circle having a discussion on HR software
    Follow us
    Stay in touch

    Sign up for Hero News, a fortnightly email that brings industry insights right to your inbox.

    • This field is for validation purposes and should be left unchanged.
    Product
  • Employment Hero
  • Payroll
  • Employee Benefits
  • Services
  • Getting Started
  • Quick Demos
  • Integrations
  • About Us
  • COVID-19 Resource Centre
  • Success Stories
  • Our Story
  • Blog
  • The Hero Network
  • Become a Partner
  • Find a Partner
  • Become a Partner
    Employment Hero © 2019–2021
    Australia's Best Cloud HR Software System. All rights reserved.
  • Terms & Conditions
  • Privacy
  • eh-symbol
    Stay in touch

    Sign up for Hero News, a fortnightly email that brings industry insights right to your inbox.

    • This field is for validation purposes and should be left unchanged.
    Follow us
    a group of people sitting in a circle having a discussion on HR software
    Product
  • Employment Hero
  • Payroll
  • Employee Benefits
  • Services
  • Getting Started
  • Quick Demos
  • Integrations
  • About Us
  • COVID-19 Resource Centre
  • Success Stories
  • Our Story
  • Blog
  • The Hero Network
  • Become a Partner
  • Find a Partner
  • Become a Partner
    Employment Hero © 2019–2021
    Australia's Best Cloud HR Software System. All rights reserved.
  • Terms & Conditions
  • Privacy
  • Search.
    Search
    Sign in.
    I'm an EmployerI'm an EmployeeI'm a Hero PartnerLogin to Employment Hero Payroll
    Products.

    Manage HR, payroll, performance, learning, recognition and benefits easily with our integrated platform.

    Find out more
  • Employment Hero
  • Employment Hero Payroll
  • Employee Benefits
  • Global Teams
  • Services
  • product
    Benefits.

    Using Employment Hero has benefits for everyone.

    Find out more
  • For Employers
  • For Employees
  • The Benefits
    Pricing.

    Choose the package that suits your business needs

    Find out more
  • Pricing
  • ROI Calculator
  • Resources.

    Case studies, how-to guides, FAQs and free learning materials.

    Learn
  • COVID Resource Centre
  • Blog
  • Webinars
  • Whitepapers
  • Templates and Tools
  • Connect
  • Help Desk
  • Find a Partner
  • Case Studies
  • Wellness
  • Product
  • Getting Started
  • Integrations
  • Quick Demos
  • FAQs
  • About us .

    We help businesses manage HR, payroll and employee benefits.

    Find out more
  • Our Story
  • Our Values
  • Work with us
  • Become a Partner
  • About us
    i-close
    menumenu_close Menu
    eh-symbol
    signinmenu_close Sign in
    Search
  • Product dropdown-caret
    • Employment Hero
    • Employment Hero Payroll
    • Employee Benefits
    • Global Teams
    • Services
  • Benefits dropdown-caret
    • For Employers
    • For Employees
  • Pricing dropdown-caret
    • Pricing
    • ROI Calculator
  • About us dropdown-caret
    • Our Story
    • Our Values
    • Work with us
    • Become a Partner
  • Resources dropdown-caret
      Learn
    • COVID Resource Centre
    • Blog
    • Webinars
    • Whitepapers
    • Templates and Tools
    • Connect
    • Help Desk
    • Find a Partner
    • Case Studies
    • Wellness
    • Product
    • Getting Started
    • Integrations
    • Quick Demos
    • FAQs
  • I'm an Employer
  • I'm an Employee
  • I'm a Hero Partner
  • Login to Employment Hero Payroll