Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who we are?
AusHealth is an Australian medical research charity working for a healthier tomorrow. It has two commercial divisions; we provide revenue management services to healthcare providers and drug-testing services to workplaces.
At AusHealth, our work has purpose, and our Hospital Billing division plays a critical role in ensuring us to continue funding life-changing research.
The Opportunity
We are seeking an experienced Billing Manager to lead and optimise our Billing Team.
This role is responsible for the end-to-end management of all billing functions, ensuring accurate and timely claims processing, revenue maximisation, dispute resolution, internal controls, and compliance with AusHealth and client performance requirements.
The Billing Manager will:
- Oversee end-to-end billing operations, ensuring accurate and timely claims processing within agreed service levels
- Monitor aged and un-invoiced amounts, resolving discrepancies and errors promptly
- Maintain accurate billing records, reporting, KPI tracking and monthly performance reporting
- Develop and maintain SOPs, internal controls and governance frameworks
- Ensure compliance with regulatory, data security and AusHealth requirements
- Lead resolution of invoice disputes and denied/rejected claims within agreed timeframes
- Partner closely with hospital clients and senior stakeholders to maintain strong, solution-focused relationships
- Lead, develop and support a high-performing Billing Team
This is a strategic and hands-on leadership role requiring both operational precision and commercial insight.
About You
To be successful in this role, you will be comfortable to:
- Lead and develop a specialist billing team in a fast-paced environment
- Take full ownership of revenue cycle performance and KPI compliance
- Manage disputes and escalations with professionalism and commercial acumen
- Implement strong internal controls and governance frameworks
- Drive continuous improvement and innovation
Communicate confidently with clients, executives and cross-functional teams
Essential Experience & Skills
- Proven experience leading billing or accounts receivable teams
- Strong knowledge of claims management and revenue cycle processes
- Experienced in developing SOPs and maintaining compliance controls
- Technologically proficient with systems to optimise efficiency
- Excellent communication skills
- Accounting, Finance, or related qualification
Desirable
- Health Fund billing or accounts receivable experience
- Experience in medical, hospital, insurance, or related industries
- Advanced MS Excel skills
- Knowledge of Health Insurance, Medicare, OVA, TAC/WorkSafe billing processes
Please complete the application and answer the screening questions to ensure your application is prioritised.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
