🌟 Customer Support Administrator (3-Month Contract)
Remote (UK) | ⏱️ Full-time, 3-Month contract | 💷 £28,000
Care ADHD is one of the UK’s fastest-growing providers of ADHD assessments and treatment. Our mission: to make ADHD care accessible, affordable, and high-quality.
We’re looking for a flexible and detail-oriented Customer Support Administrator to join us on a 3-month contract and provide extra support during a busy period. This is a great opportunity to gain experience in a fast-growing healthcare organisation, combining administrative tasks with some direct patient contact.
👩💻 The Role
- This is a project-based support role where you’ll:
- Help us keep patients moving smoothly through their care journey.
- Complete key process tasks accurately and on time.
- Communicate with patients in a clear, supportive, and professional way.
- Work closely with our Client Services team to reduce backlogs and improve flow.
This role is about making things happen – balancing care and accuracy while supporting both the team and our patients.
✅ What We’re Looking For
- Experience in administration, customer support, or healthcare services.
- Great written and verbal communication – warm, professional, and clear.
- Strong attention to detail and ability to follow processes.
- Comfortable using different systems and tools (training provided).
- A proactive team player who lives our values: Excellence, Human-First Innovation, Action & Support.
It’s a great bonus if you have:
- Experience working with electronic patient records (EPR) systems such as EMIS.
- Knowledge of healthcare terminology and practices.
- Previous administrative experience in a healthcare setting or start-up environment.
💡 What We Offer
- 3-month fixed-term contract.
- Remote working within the UK.
- Full training and supportive team culture.
- The chance to make a difference in a fast-scaling organisation improving access to ADHD care.
- Laptop provided
Our Hiring Process
We aim to make our hiring process as streamlined as possible.
Shortlisted candidates will have:
- A talent call with our Talent Team Lead
- Offer!
Apply with Confidence
Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!
At CARE ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.
