Quality Control Coordinator – RVM Cleaning Services
Immediate Start Available
Outlook Australia is seeking a meticulous and hands-on Quality Control Coordinator for an immediate start.
This is not just a desk job. We are looking for a proactive individual who thrives in the field, conducting quality audits and stepping in to perform hands-on cleaning duties to ensure our network of Reverse Vending Machines (RVMs) meets the highest standards of presentation and hygiene.
If you have a background in cleaning operations or facilities management, an exceptional eye for detail, and a passion for driving quality, we want to hear from you.
About Us:
Outlook Australia’s vision is “an inclusive society for all”. We are a leading social enterprise dedicated to creating employment opportunities for people with disabilities and those experiencing disadvantage. In fact, 70% of our social enterprise workforce comes from disadvantaged backgrounds.
When you join Outlook, you are not just starting a job; you are helping to build transformative career pathways and empowering people to participate fully in community life.
Our work is guided by our four core values:
- Better Everyday
- Be Authentic
- Own Your Actions
- Achieve It Together
About the Role
As the Quality Control Coordinator, you will be responsible for maintaining the highest standards of presentation and operational quality across our entire RVM cleaning network.
You will develop and implement a consistent auditing framework, conduct structured weekly audits, and provide clear, timely feedback to operational leaders to drive continuous improvement.
Crucially, this role requires hands-on support. Where audit findings indicate standards have not been met, you will be expected to undertake cleaning duties yourself to return the RVMs to an acceptable state.
Key Responsibilities
- Develop, implement, and refine a comprehensive audit tool for the RVM Cleaning Services division.
- Conduct weekly audits of all RVMs to monitor compliance with cleaning, safety, and presentation standards.
- Provide clear and timely feedback on audit outcomes, reporting all breaches and escalating significant health or safety risks.
- Undertake cleaning duties where audit findings indicate standards have not been met.
- Collaborate with Team Leaders to address non-conformances and support the upskilling of cleaning staff.
- Maintain accurate audit records and provide weekly summary reports to the Senior Manager.
About You – To be successful in this role, you will have:
Mandatory:
- Exceptional attention to detail and a strong commitment to maintaining high performance standards.
- Demonstrated experience in cleaning operations, quality assurance, or facilities management.
- Strong knowledge of cleaning standards and quality control practices.
- The ability to conduct inspections or audits with objectivity.
- Physical capability and willingness to perform cleaning duties as required.
- Strong communication and interpersonal skills, with the ability to engage and influence stakeholders.
- A solutions-focused mindset and the ability to work independently.
- A current VIC driver’s licence.
Desirable:
- Experience within the waste management or recycling industry.
- Previous experience in a leadership or training role.
How to Apply
This position is subject to a 6-month probationary period and requires a satisfactory Police Check, Pre-Employment Health Declaration and Medical Check prior to commencement.
If you are ready for a rewarding, hands-on role where you can make a real difference, please select Apply Now or send your resume and cover letter to recruitment@outlookaust.org.au
