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The LMS software cannot currently be access through a mobile app.

You can’t disabled the notification in EH, but if you have enabled Employment Hero Learning the notifications should be disabled in Go1 by default (if they are not they can be switched off in Go1). They would then mean that when you assign content, Go1 won’t send through any notifications but EH will send a notification to the employee which will prompt them to log in to their EH platform where they will be able to access their learning through one click from EH>Go1. This means they do not have to log in to the Go1 software separately, they just need to log in to EH and then they will be able to click straight through to the LMS software.

You can upload a SCORM in Go1. There are other various ways you can add content, such as uploading a document, a video or a link to web content.

You could have links within the learning module/course that links out to other systems. You can also load in files into the LMS platform in a scorm/tin can format allowing that learning content to be built into the LMS platform

Good question, we haven’t considered this before. We don’t really cater for this but you could create the course, weekly if needed, and assign to the relevant people. You can then all follow along with the course/learning during your L&D sessions and track the completions. You can assign the 30 attendees in bulk saving you plenty of time or create a group and then assign that way

Yes we are always looking to improve this and will work with Go1 and our prodcut team to make Learning available on the mobile app also.

Reporting is customisable through the LMS and you can see more on this here.

The LMS software is Go1. Just to confirm, our partnership allows all of our clients on our Premium and Platinum tier access to use the Go1 software to build in their own learning content. The Go1 subscription charge is only to access the Go1 learning library. If you have interactive files (i.e. SCORM) then you should theoretically be able to be able to build in your own learning content by uploading those interactive files.

Depending the detail needed my answer might change but in essence you could create a course or learning item and have the certification loaded in order to tick off the learning. Like in the HR platform where you can have a certification and upload the certificate to prove you have done it. The other option might be to create a course that allows for the employee to view the link to external learning, and then have them upload the certificate of completion, or to answer questions to prove the employee has watched/read the other learning

Unfortunately it is not possible to customise notifications through EH at this time. We do unfortunately have some limitations as the LMS is a third party software and the only email trigger we have currently is when content is assigned. Whilst this is not possible currently, Employment Hero is always looking at ways we can make improvements to all of our features and integrations.

Vimeo should be fine to use, but if you can share the error you might receive then we can look into further. Might be best to get this across to our support team

If you have learning in the barebones format i.e.. tincan/scorm file formats, they can be uploaded into the LMS platform in order build out courses if you wish. You can’t upload pre-made courses but you can build them out in the LMS formats available.

Yes new users will flow across to the connected LMS platform

As an Admin you can view this from you Dashboard under the ‘Feature Setup’ Tab on your HR platform. Here you will see your current plan.

No, the LMS is included in your Platinum Subscription.

If you are an admin user in the LMS platform then yes you’ll see absolutely everyone.

In HR it’s not possible to limit an admins access. As a full admin user you have access to everything. Instead you can use Custom Security Settings (found under settings) to grant non-admins access to the additional features or details they should have access to view, without being made an admin.

If you have a Go1 account then you can integrate with Go1. Outside that you would be best to integrate with EH Learning if you don’t have a Go1 account.

Unless you have an existing Go1 subscription that you wish to connect to, you can just access EH learning – if you do have a Go1 subscription that you want to connect and can’t see the option here please reach out to our support team so can take a further look into this.

Independent Contractors don’t work the exact same as employees and as such they don’t sync to the LMS platform. You would need to add them manually if you need them on the LMS.

They are the same thing effectively but clients who have a direct contract with Go1 will use Go1 and those who wish to either use the LMS platform in a free version, or paid version through EH, will use EH Learning.

There is no calendar integration for events currently.

To add multiple courses into the one piece of learning, you can add via an Award.

The account emails (the email a user uses to sign into Employment Hero) are imported into Go1 from EH as this is the unique identifier. It is important to note, however, that when an employee is enrolled to a learning item, an email notification will be sent from Employment Hero to advise the employee of being enrolled in the learning item and this email will be sent by EH to the company email stored on their employee file in EH.

Admins in the LMS platform can be set up via your initials in the top right corner > Administer > users > change their roles there.

Yes it can, but you’d need to build in the learning items and/or course to record the learning against.

You cannot choose the email – the email that will be pulled across will be their account email (the email that is used to sign into EH) as this is the unique identifier. Please note, however, that when you assign content to an employee an email will be generated from Employment Hero to advise them of being assigned to that learning content and this will be sent to the company email that is stored in the employee’s HR file.

Yes, you can – learn more here. 

The Learning Management tab on EH will show your direct reports. As an admin, you can run the assigned learning report in EH which will allow you to report on all employees and the courses assigned to them.

Absolutely videos can be uploaded in a course. Celia will touch on this in the webinar.

Unfortunately not. The LMS typically pushes employee data from HR to the LMS. You’d need to do this by adding the prospect manually but overall it is not an ideal situation and probably won’t work that well.

Yes, you can choose who you’re assigning content to. Groups could be used to assign content to certain groups of people.

Yes this is different:
Assign- allows you to set up a due date course needs to be completed by.
Enrolling- allows you to put the item in their learning page but no due date attached to that item.

You can set a deadline for courses and other learning items by assigning them as this allows you to set a due date. There is no deadline able to be set for onboarding in HR though.

There is no ability to completely delete the course. You’d need to unpublish this.

Great question! You’d perhaps upload a document in LMS if it is part of a course. For example if I build a training course built up of different modules, then I may have some documents, perhaps some videos and also a learning assessment at the end. Including the document groups it as part of that course. If I have standalone documents (i.e. such as policies) then I would perhaps choose to have those in Employment Hero rather than LMS.

Billing is based on users on the system so should mirror the HR system for the most part.

You can see how to edit content here.

Admins can edit any content created within your portal. Deleting is not an option however

No, it is not only restricted to Zoom. You can use a Teams link!

Learn more here.

A course is a single course whereas an award is multiple courses combined – learn more here. 

Yes, you can unpublish – learn more here. 

Yes, it will.

To do this, you would need to create a group or an award to separate between the two. Learn more in these guides: https://help.go1.com/en/articles/1691736-how-to-create-an-award and https://help.go1.com/en/articles/2435600-add-users-to-a-group-in-bulk

No unfortunately not. You can recreate in Go1 as ‘Groups’

Employees can be emailed and they will also see the assigned learning in the HR platform.

Yes, creating a playlist is a great option here.

Yes you can preview it before you assign to employees.

You can’t delete but you’d need to unpublish – learn more here.

This as a good starting point.

Groups are great for replicating the teams functionality on the Employment Hero HR platform and is the best way for assigning learning to a large number of people. Playlists are made up of curated content that admins can put together for employees to explore and learn more about particular topics and do not require a due date. Courses are best for assigning learning that needs to be completed by a specific date.

A Platinum subscription includes access to the software to build your own content. However, if you would like access to the Learning Plus subscription to access the pre-made content library this will be an additional cost.

Go1’s help centre is where all guides can be found. You can view these guides by visiting: https://help.go1.com/en/

Go1 provides weekly webinar based platform training and you can register for these sessions here. 

There are lots of different ways that you can make online learning a social process. Using instant messaging tools such as Slack is a great place to start. We suggest creating a learning channel where daily resources can be shared and encouraging employees to share new things they are learning on this channel. You can use tools such as Zoom to create break out discussion groups and the use of a group or learning buddy to hold employees accountable throughout learning is a really great way of creating a social learning environment online.

This works best when done at a team level. The manager can assign a piece of learning to the team with a deadline for completion. On the completion date, the manager sets a follow up meeting for the team to come together and discuss/share their findings. Think of it as a book club where each week or month the group is assigned learning that they must complete and then come together to discuss. We find monthly works best, with each month having a focus on a key skill. For example a pathway dedicated to project management might follow a format like this:

January = Project Management Tasks
February =Types of projects
March = Initiating a project
April = Building the project team
May = Creating the project schedule

Alternatively the learning buddy option also works very well. It works the same as the above put people are paired up and complete the online learning at the same time, either in person or virtually, so that they can engage with one another, ask each other questions, collaboratively come up with answers and work through the learning.

There is no option to hide documents, other than to keep a learning item or course ‘unpublished’ on the platform. If the course is in private mode and/or unpublished, no other users except the admin can access it. To clarify, there isn’t an option to have some documents visible and ‘not visible’ to employees within a course. If the documents are within a course, they will be visible to all those who are assigned the course.

There are two options: you can either provide your employees with access to the full content library ($14 AUD per employee per month) or a customisable 20-course bundle ($10 AUD per employee per month).

You can list a link within a course, however you cannot embed a link. 

Unfortunately a manager can only administer their direct report. To encourter this visibility of reporting, the only solution is to make the manager an Admin. You can read more about this here.

The Go1 platform supports YouTube and Vimeo links. You can also upload your own video if the video is an MP4 with a maximum size is 5GB.

Whenever content is updated, the status of learners with “not started” and “completed” will not be impacted. “Completed” learners won’t be prompted to start the updated version, and “not started” learners will be see the updated version once they access the content.

Any “in progress” learners will continue accessing the old version. If you want them to restart with the updated version of a particular learning item, you will have to delete their current enrolment and ask them to start it again for them. To identify which version an employee has completed, you will need to cross-reference the completion date with the date the latest version was published.

All courses (both published and unpublished) will show in My Teachings if you are the author of that content. To remove unpublished content from My Teachings, you could remove yourself as the author, but if you choose to do so, we strongly recommend leaving at least one author on the learning content. If there is no author, no one will be able to edit in future. 

Any “in progress” learners will continue accessing the old version. If you want them to restart with the updated version of a particular learning item, you will have to delete their current enrolment and ask them to start it again for them. To identify which version an employee has completed, you will need to cross-reference the completion date with the date the latest version was published.

Employees access the LMS via Employment Hero HR, so they will no longer be able to access the LMS platform via your organisation.

The platform can only reflect the completion of learning content that exists within the platform. If an employee has competed the same course elsewhere, and the content is within the platform, they will need to complete it again. On the bright side, it shouldn’t take them long! For learning content outside of the platform, you could require a certificate of completion to be uploaded as a certification and assign it as mandatory for the relevant employees (more details here).

Certificates are not currently displayed on the Assigned Learning Report within the Employment Hero HR platform. Certificates would need to be downloaded from the LMS and then uploaded into the HR platform as a certification. On the LMS platform, learners can access their certifications from their ‘My Learning’ page. From an admin’s view, you can access learner certifications from the course itself, the manage page of the course or the enrolments tab or the learner’s profile.

Go 1 has advised that they are not certain it will work, but you are welcome to test and try as it may be possible.

Click on the ‘explore’ tab and then use the search bar function to search for playlists

Each time learning is completed by an employee, their assigned manager will receive a notification that the learning has been completed. You can also manage the notifications you wish for everyone to receive under the Settings > Notifications tab. If you are looking to track how well your employees are understanding learning content, you can include items like quizzes and assignments in your courses to make things as interactive as you wish!