Employment Hero

WorkLife: Fact vs. Fiction

Employment Hero is Australia’s first, all-in-one HR, payroll and employee benefits platform. Our customers LOVE our HR and payroll platforms – but haven’t made quite the same fuss over our employee benefits platform WorkLife. To tell you the truth, it’s a bit of a head-scratcher. 🤔

Small and medium businesses can often struggle to compete with the salaries, benefits and perks offered by larger employers, but it’s more important than ever for employers to offer employees more. Over one million employees look for added benefits when looking for a new job. A further one million would consider leaving a role if benefits with tangible financial value (like discounts on petrol and groceries) were not on offer. 

So, to recap…

  • Benefits = Good. 
  • Employment Hero has a benefits platform called WorkLife. 
  • Use Employment Hero to attract and retain top talent using WorkLife.  

Small and medium businesses should be loving WorkLife, but there seems to be a bit of confusion about what WorkLife can offer. So, we decided to lay all our cards on the table and clear up some of the misconceptions we’ve heard about WorkLife. 

WorkLife: Fact vs. Fiction

Fiction: “You’re sharing our data with third parties!”

Fact: Nope, we’re not. WorkLife and Hero Shop are owned and operated by Employment Hero. The brands you see in Hero Shop are suppliers who bring their products to the Hero Shop. They have no access to our data, your personal information or anything else you don’t want them to see.

Fiction: “WorkLife is selling to my employees to make more money off us; that’s not what I want from an HRIS”

Fact: Oh wow, there’s a lot to unpack here so bare with me. First off, benefits like these are stock-standard for enterprise businesses. Australian employees of Multiplex, a global construction company, get things like 30% off at RM Williams. The idea is that by offering these discounts to a company with 1000s of employees, RM Williams can recover the cost of the 30% discount. Any company with that many employees has these discounts available to them. 

We know that more than 1 million employees would consider leaving their role for another company with better benefits. And in our mind, it’s not fair. It’s not fair that companies with thousands of employees can offer better benefits – how are small and medium-sized businesses meant to compete? 

WorkLife was developed to solve this – to help employers who can’t provide the same benefits as enterprise-level companies with a platform that is equally as competitive – HeroShop. By using the collective power of every employee using Employment Hero, we can negotiate the same discounts from hundreds of retailers on thousands of everyday items. 

Let us be very clear; Hero Shop is not about consumerism. Hero Shop is a bargaining chip for small and medium businesses to attract potential candidates to their company. For employees with access to Hero Shop, it’s an opportunity to save money on everyday items they need, not want. Now more than ever, every dollar counts. 

HeroShop offers savings on everything you can think of; groceries, home loans, gym memberships, health insurance. Things your employees need, not want. Our discounts are aimed at saving people money on these expenses. 

And if the financial wellness of your employees is neither here nor there for you, think again. Financial stress alone costs the Australian economy an estimated $31.1 billon per year in lost revenue. How? Loss in productivity, turnover costs and the physiological and psychological effects of stress leading to absenteeism. 

There are two important takeaways you need to… take away… from this article; 

  1. WorkLife is free with your Employment Hero subscription. If you use Employment Hero, you should be using WorkLife as one of the perks you offer potential candidates. 
  2. WorkLife saves your employees money on everyday expenses. Wages aren’t growing, living costs are. 1 in 2 Australian’s have struggled to pay their bills on time. Financial stress also contributes to employee presenteeism – they’re there, but they’re not working productively. Of course, you could just pay them more, but if that’s not achievable, introduce them to WorkLife and help make their paycheck go further.


Fiction:  “InstaPay promotes irresponsible spending”

Fact: No. WorkLife actively promotes financial wellness to employees. InstaPay is an alternative to payday loans. Over 2.5 million Australians have taken out a payday loan and these loans are nothing less than predatory, sometimes incurring an interest rate of over 50%.

Payday loan interest comparison

So why do people use them? Because they need to. And there are two scenarios in which they need it; 

  1. It’s a one off, unexpected expense that can’t be ignored (like Jess, who just spent $3,000 when her cat suffered complications from desexing). 
  2. They’re financially challenged

In the latter, these loans can (and have) create a self-perpetuating cycle of debt ending in bankruptcy. 

WorkLife is there for both. Our blog, Life Hero, helps educate employees about the best way they can achieve financial wellness. How to create a budget, how to stick to it, how to set financial goals, the habits of successful savers, how to manage financial stress; all these resources are freely available to your employees. But the reality is, that even the most fiscally responsible of us can get hit by an expense we didn’t see coming – and that’s what InstaPay is for. When those one-off, unexpected expenses that need to be paid ASAP hit, we see two options: InstaPay or a payday loan. 

InstaPay or Payday Loan?

InstaPay allows employees to withdraw the earned wages they have already accrued before payday. There is a $2.50 transaction fee and voila, the money is in your account a few moments later.  That’s it. Payday loans on the other hand? Interest is charged up to 47% of the loan amount. 

Can people misuse InstaPay? Yes. But in our view, the benefits it can have on the majority of people who need access to their earned wages early far outweighs the risk of a select few who would abuse it. So far, InstaPay has saved 8,000 people over $450,000 in payday loan interest repayments. 


Feeling better about WorkLife?

If you already have a Standard or Premium Employment Hero subscription, these benefits are already available to you and your employees. If you’re the account administrator, let your employees know that these benefits are available to them. If you’re not a customer and want a personal tour of WorkLife, tell us how we can connect with you and we’d be more than happy to show you around.


Leave a Reply

Your email address will not be published. Required fields are marked *

Sign in